"You manage the medicine. We'll manage the business!"


On-Site’s basic mission stems from the knowledge that physicians want to practice medicine but do not have the time, or desire to run all the details associated with maintaining a successful healthcare business. On-Site will perform the critical daily business administration tasks for your practice that leads to a significant decrease in physician workload, a more efficient office, and increased profits for your business. See our successes page for real life stories that prove our knowledge and the power with can bring to a business.


Below is a list of a few of the services offered within our management program:

Bill Review & Claims Processing

Our goal is to get superbills submitted via a clean claim within 48 hours of the date of service. Bill reviews are performed, claims are submitted electronically, payments are processed and posted, and collection statements and any additional patient contacts are completed before submitting to contracted and trusted outsourced collection services.


To create additional revenue, OSM helps ensure updated coding, expansion of billable services and cleaner claim submissions. All of these techniques result in MORE net payment, MORE revenue per patient and improved cash flow. Our average days in accounts receivable (DAR) is 14 days, beating established National Best Practices.



  1. Good Bill Review Generates 90%+ of a Client’s Revenue
  2. Higher Revenue Lowers your Overhead Costs
  3. Improved Efficiency of Superbill and Total Claims Processing
  4. Improved Financial Tracking & Reporting
  5. Keeping Current in a Highly Regulated & Evolving Industry
  6. Improved Accuracy & Reduced ICD-10 Errors
  7. Improved Revenue per Patient
  8. Improved Cash Flow
  9. Keeps Your Focus on Patient Care
  10. Increase Cash Reserves, Reduces Stress

Our typical results include:

  • Average payment turn around time 14-21 days from DOS
  • 74% collections of correct reimbursement within a 30 day period
  • Average patient receivables less than 9% of total A/R

Financial Administration

In addition to performing accounts payable duties, On-Site also provides accounts receivable management, bank reconciliation, payroll services, business analytics, and complete financial statement reporting. Our proven financial administration program tightly manages both the revenue and expenses improving bottom-line results.

Staff Management

Hiring the right person for the right position is key to the success of any business. OSM’s staffing services provide unbiased hiring practices that will help remove the politics from the office. Proper hiring practices will lead to lower staffing costs due to reduced turnover, higher productivity, improved operational effectiveness, and a better patient experience. In the end, it is all about having the correct person in the correct position, keeping your employees engaged and accountable.
Background checks, interviews, training, accountability standards, and job descriptions are all performed by On-Site to help you find, select and train the best possible employees while keeping your business compliant at all times.

Government Compliance

Office policies and procedures are developed by On-Site to run your practice efficiently while adhering to local, state, and federal guidelines.

  • HIPAA Security Risk Analysis
  • Security Risk Analysis (SRA)
  • Meaningful Use Security Risk Assessment (SRA)
  • PQRS Reporting Requirements
  • Value Based Modifiers and Meaningful Use Requirements

Strategic Marketing & Promotion For Your Practice

On-Site is a leader in blending data/science, technology, sociology, art, and media into a strategically integrated and measurable marketing program that achieves the goals you want to set for your practice.


Building a comprehensive marketing strategy is key to having a successful outreach to new patients. The mistake so many practices make is having multiple companies work on different marketing channels in silos. In this fatal approach, no one is working together on a consistent message and strategy across all channels leading to mixed messaging and a possible inconsistent look creating brand confusion in the marketplace. Inconsistency and brand confusion leads to patients choosing not to engage with your practice.


New or existing practices can both benefit from our many marketing offerings such as, brand & messaging, logos, print, online media, website creation and updating, social media, just to name a few. Marketing is the number one way to grow your practice besides acquisition. We can help increase your brand’s awareness, improved patient appointments and drive revenue.

Medical Software Solution

We support software evaluations, needs assessment, defining requirements for particular needs, and then support technology on-boarding and staff training. On-Site has preferred relationships to fulfill all of these necessities at, or below market costs. In fact, our clients typically save over $18,000 by purchasing their medical software solution through On-Site versus purchasing on their own.


On-site has several strategic relations that can support such needs as:

  • Custom Application Development
  • Electronic Medical Records
  • Practice Management Software
  • Time & Attendance
  • Credentialing
  • Patient Portal
  • Secure Cloud Server
  • Fax & Scanning
  • VOIP Phone systems
  • Quick-books
  • Bill Payment
  • Credit Card Processing- Merchant Services
  • Hosted Secure Email

Contract Negotiations

OSM provides contract negotiation services including utilities, lease agreements, and more. Our negotiating knowledge typically results in a 3-4% savings in fixed costs to clients. Average annual saving for even a very small practice can be $68,000.

Group Purchasing Services (GPO)

On-Site’s group purchasing organization gives you the power to buy medical/office supplies, equipment, and products at discounted rates. As a value added service for being a practice management client, we pass on 100% savings directly to you.


This buying power typically yields a savings of 8-18% in buying costs annually. Just imagine if all those dollars were dropping to your bottom line!